Privacy policy
This privacy policy explains how Flarelit (“we”, “us”) collects and uses personal information when you visit our website or contact us. Please review this policy with your legal adviser before publishing; it is a starting template.
Information we collect
- Information you give us: name, email, phone, company, website, market, budget and message when you submit a form or contact us on WhatsApp or email.
- Free tools: when you first use one of our free tools, we ask for your email and WhatsApp number, and optionally your business name, website, the service you are interested in and budget. Text and images you enter into the tools are processed in your browser and are not sent to us.
- Usage data: pages visited, referring site, campaign parameters and approximate location, collected through analytics tools if enabled.
- Technical data: IP address and browser information used for security and spam prevention.
How we use your information
- To respond to enquiries and provide proposals, audits and services you request.
- To send our newsletter, only if you subscribe. You can unsubscribe at any time.
- To contact you by email or WhatsApp about our tools and services if you use a free tool and agree to this. You can opt out at any time by replying STOP or unsubscribing.
- To improve our website and measure marketing performance.
- To protect our website from spam and abuse.
Legal basis (UK and EU visitors)
We process personal data on the basis of your consent, our legitimate interests in responding to and growing our business, and to take steps at your request before entering into a contract.
Sharing
We do not sell your personal information. We share it only with trusted service providers who help us run our business (such as hosting, email and analytics providers), under appropriate safeguards, or when required by law.
International transfers
We work with clients and providers in several countries. Where data is transferred internationally, we use appropriate safeguards as required by applicable law.
Retention
We keep enquiry data for as long as needed to respond and maintain our business relationship, and no longer than necessary for legal and accounting purposes.
Your rights
Depending on where you live (for example under GDPR, UK GDPR, CCPA/CPRA or the UAE PDPL), you may have the right to access, correct, delete or restrict use of your personal data, to object to processing, to data portability and to withdraw consent. To make a request, email us at the address on our Contact page.
Cookies
Our website uses essential cookies to function. If analytics or advertising tools are enabled, they may set additional cookies, which you can control through your browser settings or our cookie banner where shown.
Contact
For any privacy questions, contact us through our Contact page.